At Lavana Thai Spa your safety and well-being is important to us. That is why we have put the following measures in place to limit the spread of COVID-19.

Before opening our doors, we performed a deep clean, disinfection and fogging of the entire Spa. We also have a certificate which is displayed on the door stating the process we have done.

General sanitising procedures when visiting the Spa:

  1. All clients are to wear a mask when entering the Spa.
  2. Clients will be greeted at the door by one of our receptionist wearing a mask, and asked to complete a visitors screening questionnaire before entering the Spa. Whether it is for a Spa treatment or purchasing of a product or voucher.
  3. After completing the visitors screening questionnaire, our receptionists will do screening which involves checking client’s body temperature, disinfection in form of a non-toxic, food safe mist which kills 99.9% of harmful pathogens on the clients clothes and shoes (under and above) prior to entering.
  4. After entering there is a foot pedal hand sanitiser to use at the client’s discretion.
  5. Clients with a temperature that is 37.5 degrees and above (according to the rules and regulations) will not be allowed to enter the Spa.
  6. Clients with flu-like symptoms will not be allowed to enter the Spa
  7. All therapists use a mask and face shield and gloves, if necessary during a treatment.
  8. After EACH client
    • All our linens, towels and robes get changed immediately.
    • All therapist use a disinfectant spray on their clothes
    • The entire room is disinfected, especially high touch surfaces, after each client and on an hourly basis.
  9. The entire Spa (front of Spa, treatment rooms, bathrooms, kitchen and staff room) gets thoroughly disinfected hourly by our staff throughout the day
  10. All staff members are screened on a daily basis on arrival and departure from work

We are all following protocols to ensure everyone is safe to limit the spread of COVID-19.